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ISO 9000 is rapidly becoming the most popular quality standard in the world. Thousands of organizations have already adopted this important standard, and many more are in the process of doing so.

Why?

Because it controls quality. It saves money. Customers expect it. And competitors use it.
ISO 9000 applies to all types of organizations. It doesn't matter what size you are or what you do. It can help both product and service oriented organizations achieve standards of quality that are recognized and respected throughout the world.

What are standards?

Standards are documented agreements containing technical specifications or other precise criteria to be used consistently as rules, guidelines, or definitions of characteristics, to ensure that materials, products, processes and services are fit for their purpose. For example, the format of the credit cards, phone cards, and "smart" cards that have become commonplace is derived from an ISO International Standard. Adhering to the standard, which defines such features as an optimal thickness (0,76 mm), means that the cards can be used worldwide. International Standards thus contribute to making life simpler, and to increasing the reliability and effectiveness of the goods and services we use.

Here's how it works.

You decide that you need to develop a quality system that meets the ISO 9000 standards. You choose to follow this path because you feel the need to control the quality of your products and services, to reduce the costs associated with poor quality, or to become more competitive. Or, you choose this path simply because your customers expect you to do so or because a regulatory body has made it mandatory. You then develop a quality system that meets the quality requirements specified by a standard: for example ISO 9000. In the course of doing so, you also consider ISO's 9000 guidelines. Once your quality system has been developed and implemented, you carry out an internal audit to make sure your system is working properly. Then you invite an accredited external auditor (registrar) to evaluate the effectiveness of your quality system. If your auditors like what they see, they will certify that your quality system has met all of ISO's requirements. They will then issue an official certificate to you and they will record your achievement in their registry. You can then announce to the world that the quality of your products and services is managed, controlled, and assured by a registered ISO 9000 quality system.

However, you don't have to be registered. ISO does not require formal registration (certification). You can be in compliance without being registered by an accredited auditor. But, your customers are more likely to believe that you have an effective quality system if an independent external auditor says so.

Since ISO wants you to meet their requirements and to follow their guidelines by developing a quality system, we have created a Quality System Development Plan. If you need to implement ISO 9000, we will help you do it.

We will help you :-

Plan your ISO 9000 Development Project
Deliver your ISO 9000 Awareness Program
Develop your own Quality Assurance Program
Implement your Quality Assurance Program
Evaluate and Improve your Quality System

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